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Incident Report for Perceptyx US

Resolved

We have determined the root cause and resolved the issue.
Posted Jun 04, 2025 - 15:31 EDT

Update

We are continuing to monitor for any further issues.
Posted Jun 04, 2025 - 15:24 EDT

Update

We are continuing to monitor for any further issues.
Posted Jun 04, 2025 - 15:22 EDT

Update

We are continuing to monitor for any further issues.
Posted Jun 04, 2025 - 15:03 EDT

Monitoring

Act access has been restored, and we are currently confirming that the system is stable.
Posted Jun 04, 2025 - 15:03 EDT

Update

We have narrowed down the causes for the issue, and are continuing to investigate.
Posted Jun 04, 2025 - 14:32 EDT

Investigating

We have found an issue related to our authentication token for Act. We are deploying a fix that will give us more information about what the cause of the issue is.
Posted Jun 04, 2025 - 13:24 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 04, 2025 - 12:20 EDT

Update

We are continuing to investigate this issue.
Posted Jun 04, 2025 - 12:02 EDT

Investigating

We are currently investigating this issue.
Posted Jun 04, 2025 - 12:02 EDT
This incident affected: Act (Action Planning).