Perceptyx US Status

All Systems Operational

About This Site

Platform Status for the US region.

Our platform is continuously monitored for outages, slowdowns, or other issues.
Should there be any interruptions in service, we'll provide status updates here.

Other regions:

EU Gov

Disclaimer: The issues reported on this page have occurred at a regional level; such issues may or may not have impacted your account or the products you have purchased from Perceptyx. For the avoidance of doubt, issues reported on this page do not entitle you to any automatic "credits" as defined in the applicable Order Form, Service Level Agreement, or Master Service Agreement between you and Perceptyx (together "Agreement"). Once you have reported an issue affecting your account to Perceptyx, Perceptyx will review to confirm whether the reported issue has impacted your account and whether you are entitled to credits under your Agreement.

Platform Operational

Email Notifications Operational

Microsoft Teams Notifications Operational

Platform Home Operational

Platform Admin Operational

Act Operational

Intelligent Nudges Operational

Action Planning Operational

Nudge Generator Operational

Activate Chat Operational

Analyze Operational

Advanced Reporting Operational

Comment Copilot Operational

Listen Operational

Surveys Operational

360 Operational

Crowdsourcing Operational

Event Builder Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 19, 2026

No incidents reported today.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

Perceptyx Maintenance: Disregard Prior Notifications

Completed - The scheduled maintenance has been completed.
Mar 16, 17:29 EDT

Scheduled - Hello,

Earlier today, a series of maintenance notifications were sent regarding scheduled EBS volume upgrades and Redis maintenance for the week of March 16–19, 2026. These notices were sent in error.

There is no scheduled maintenance at this time, and no action is required on your part.

We sincerely apologize for any confusion or concern this may have caused. If you have any questions, please reach out to your Customer Success representative or our Support team.

Thank you for your patience and understanding.
Mar 16, 17:28 EDT

Platform issues in US region

Resolved - This incident has been resolved.
Mar 16, 17:00 EDT

Monitoring - Performance improvements have stabilized the system. Remediation efforts are complete, and the platform is now stable. We have transitioned to a monitoring phase and will continue to observe the system for any issues arising from this maintenance.
Feb 24, 11:41 EST

Update - Performance improvements have stabilized the system. Remediation efforts are complete, and the platform is now stable. We have transitioned to a monitoring phase and will continue to observe the system for any issues arising from this maintenance.
Feb 24, 11:40 EST

Update - We have identified the second issue that was contributing to performance degradation. We are continuing to monitor the environment closely and validate overall performance.
Feb 24, 09:15 EST

Update - We have addressed one of the primary causes of the performance degradation, and are continuing to work on a second identified issue.
Feb 24, 06:35 EST

Update - We have addressed one of the primary causes of the performance degradation, and are continuing to work on a second identified issue.
Feb 24, 04:36 EST

Update - We’ve identified the root cause of the performance degradation. A fix addressing the primary issues has been implemented, and the team is continuing to resolve the remaining related issues.
Feb 24, 02:35 EST

Update - We have identified the root cause of the degraded performance. We have implemented a fix for a core set of issues, and are working through fixing additional issues the team has identified.
Feb 24, 00:25 EST

Update - We have identified the root cause of the degraded performance. A fix is currently being implemented and is expected to take several hours to complete.
Feb 23, 20:51 EST

Identified - We have resolved the issue that caused the larger outage, and have also identified the cause of the degraded performance. We are currently implementing a fix that will take several hours to complete.
Feb 23, 18:21 EST

Update - We are experiencing additional outages related to the formerly mentioned databased migration. Our team is continuing to work through remediations to resolve the issue
Feb 23, 17:38 EST

Update - We are currently experiencing partial service degradation following a database infrastructure migration completed over the weekend.

Our engineering team has identified the impacted systems and is actively working through remediation.
Feb 23, 16:13 EST

Investigating - We are currently experiencing intermittent issues related to maintenance performed over the weekend. Our team is actively investigating and working to resolve the issue as quickly as possible.
Feb 23, 09:39 EST

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

Errors when downloading reports from Advanced Reporting

Resolved - This incident has been resolved.
Mar 5, 19:01 EST

Monitoring - We have fixed the issue and are monitoring to make sure no other issues are present.
Mar 5, 16:31 EST

Investigating - We are investigating an issue where an error is seen when attempting to download report files from Advanced Reporting. We are actively investigating and will provide another update as soon as we have one.
Mar 5, 15:53 EST