All Systems Operational

About This Site

Platform Status for the US region.

Our platform is continuously monitored for outages, slowdowns, or other issues.
Should there be any interruptions in service, we'll provide status updates here.

Other regions:

EU Gov


Disclaimer: The issues reported on this page have occurred at a regional level; such issues may or may not have impacted your account or the products you have purchased from Perceptyx. For the avoidance of doubt, issues reported on this page do not entitle you to any automatic "credits" as defined in the applicable Order Form, Service Level Agreement, or Master Service Agreement between you and Perceptyx (together "Agreement"). Once you have reported an issue affecting your account to Perceptyx, Perceptyx will review to confirm whether the reported issue has impacted your account and whether you are entitled to credits under your Agreement.

Platform ? Operational
Email Notifications ? Operational
Microsoft Teams Notifications ? Operational
Platform Home ? Operational
Platform Admin ? Operational
Act ? Operational
Intelligent Nudges ? Operational
Action Planning ? Operational
Analyze ? Operational
Advanced Reporting ? Operational
Comment Copilot ? Operational
Listen ? Operational
Surveys ? Operational
360 ? Operational
Crowdsourcing ? Operational
Event Builder ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 14, 2025

No incidents reported today.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Resolved - This incident has been resolved.
Jun 10, 23:34 EDT
Investigating - We are currently experiencing intermittent access issues with our Crowdsource application due to an ongoing outage affecting our cloud provider, Heroku. You can follow the status of this incident here: https://status.heroku.com/incidents/2822.

Our team is actively monitoring the situation and will provide updates as they become available.

Jun 10, 15:14 EDT
Resolved - This incident has been resolved.
Jun 10, 11:58 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 10, 11:19 EDT
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
Resolved - We have determined the root cause and resolved the issue.
Jun 4, 15:31 EDT
Update - We are continuing to monitor for any further issues.
Jun 4, 15:24 EDT
Update - We are continuing to monitor for any further issues.
Jun 4, 15:22 EDT
Update - We are continuing to monitor for any further issues.
Jun 4, 15:03 EDT
Monitoring - Act access has been restored, and we are currently confirming that the system is stable.
Jun 4, 15:03 EDT
Update - We have narrowed down the causes for the issue, and are continuing to investigate.
Jun 4, 14:32 EDT
Investigating - We have found an issue related to our authentication token for Act. We are deploying a fix that will give us more information about what the cause of the issue is.
Jun 4, 13:24 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 4, 12:20 EDT
Update - We are continuing to investigate this issue.
Jun 4, 12:02 EDT
Investigating - We are currently investigating this issue.
Jun 4, 12:02 EDT
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.